01324 552601

service@csr-ltd.co.uk

About CSR

COMPANY OVERVIEW

Scotland’s leading independent commercial catering supplies and repair firm

We’ve been around for many years now, so we’d like to think we know a bit about commercial catering. Founded in Larbert (near Falkirk) in 1978, we’ve grown to be the largest independent catering supplies and repair firm in Scotland today and have managed to stay true to our roots.

We are proud that we are still a family run business and strive to deliver the same personal level of service that we’ve always provided. We work hard to deliver a quality end product and we continually invest in the skills of our staff, our equipment and our systems so that we can respond quickly when you have a fault or urgent repair. That’s why we cover some of the biggest names in hospitality as our clients. It’s also why Rational have chosen us as one of their Partners.

What you can expect from us

As our customer, you’ll get to know us. We’re at the end of the phone when you need us and you won’t get stuck dealing with impersonal call centres. You can even visit us at our showroom. Plus, all of our engineers have enhanced disclosures to give you peace of mind when they’re at your premises.

Based in Central Scotland, we have engineers in Glasgow, Edinburgh, Aberdeen, Dundee and Falkirk. So we can be with you quickly whenever you need us. To find out how we can help, please get in touch.

LEADERSHIPS

Meet the Expert Team

Lynn Stewart

General Manager

Joanne Hamilton

Service Manager

Gayle Morrison

Contracts Administrator

Sue Wilson

Service Administrator

OUR EXPERT ENGINEERS

Why Use CSR?

Over the years, our commitment to excellent customer service has never wavered. One of the most important ways we deliver on our service promise is through our high first-time fix rate. Our excellent record is possible because of the skills and expertise of our team of engineers.

The right catering equipment qualifications

We invest heavily in the training and ongoing accreditation of our staff. Together, our engineers have a wide range of qualifications covering:

catering equipment installation and maintenance
gas appliances
F-gas refrigeration equipment

Their expertise means they can spot and prevent issues when servicing equipment and fix problems quickly when something does go wrong.

The right people - whatever you need

Having the right mix of qualifications means we can offer a wide range of support services to our customers. We work with everything from catering equipment to the latest cool room technology. It also means we’re qualified to work with some of the biggest names in hospitality as well as large public sector organisations, including NHS hospitals and schools.

With a strong Head Office team supporting our people in the field, we have the right skills and experience for almost any requirement in commercial catering.

Apprenticeships - investing in our future

For over 30 years, we have supported an apprenticeship scheme, giving opportunities to young people and training new members of staff. Through this scheme, we’ve recruited some of our best engineers. It’s helped us develop and keep the right skills so that we continue to offer the highest levels of service to our customers.

Take a look at our details and a list of our qualified engineers on Gas Safe, Q Engineer and Refcom F-gas registers.

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